Frequently Asked Questions
Everything you need to know about shopping with Impressions Outlet
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Once your order is processed, you will receive a tracking number via email to follow your package's journey.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please note that items marked as 'Final Sale' are not eligible for return or exchange.
Are the products at Impressions Outlet authentic?
Yes, we guarantee that all products sold on our platform are 100% authentic and sourced directly from reputable designers and authorized distributors.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Afterpay and Klarna.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' button with specific measurements. Since sizing can vary between designers, we recommend comparing these measurements to a similar garment you already own.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.